Name: Janell Trost, PHR
Corporate Recruiter
CITGO Petroleum Corporation


Subject: Sr. Business Analyst Opportunity at CITGO Petroleum Corporation


Please submit resume and profile at for Job 2022-6347 Sr Business Analyst. This will be an in-person position located at our Corporate Headquarters in the Energy Corridor area of west Houston.

Job Summary
Provide performance reporting and improve/automate current legacy systems using emerging technologies.

Responsible for creating meaningful analysis, reports and management presentations in support of the organization. Types of analysis and reporting may include: quality review, workflow analysis, process improvement, regular business reporting, and a variety of other function specific purposes.

Responsible for analyzing and reporting current and past trends in key performance indicators including all areas of revenue, cost of sales, expenses, lead times, and production parameters. Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance. Provide market, competitive and strategic analysis for Lubricants.

This position will partner with Lubricants leadership and other business units to identify, evaluate and execute transformative initiatives to drive significant improvements in legacy processes. This position facilitates business process improvements/automation via the methodical investigation, analysis, review and documentation of all or part of Lubricants. The position is expected to assist in the requirements development process through the elicitation, analysis, specification and verification of multiple requirements (enterprise, stakeholders, and information technology).

In addition to analytics and process/system improvements, this position will oversee the Material Master and Customer Master data function for Lubricants. Provide guidance on standardization, best practices and process/system improvements.

Job Duties
1. Provide reporting for the Lubricants organization. This includes development, tracking and reporting on Lubricant’s performance indicators, KPI analysis and benchmarking versus the budget. Conduct benchmarking analysis versus competition and the “best in class” to monitor CITGO progress. Performance measures and targets must be consistent with Lubricants vision, mission and long range plans.

2. Strategically analyze business units across the organization to identify areas of improvements. Prioritize identified areas and collaborate with process owners to analyze business improvements by emerging technologies. Participate in value proposition development.

3. Analyze data, identify trends and monitor KPIs looking for and researching oddities prior to presenting and interpreting the result to managers.

4. Setting of the blueprint and plans for new-generation technology. The blueprint will define value of capability, identify how and why it is used in the Industry and key user experiences and values derived from capabilities. Presenting and defending of prototypes and key deliverables to peers and executive level stakeholders.

5. Design and document dashboards, alerts, and reports either on a regular recurring basis or as needed. Conduct analyses of functional business processes and functional business requirements and participate in the development of business cases in the support of process changes. Research business problems and create models that help analyze these business problems. Coordinate metrics with other teams in the organization for consistency and correctness.

6. Oversight of Material Master and Customer Data function providing guidance on best practices and process/system improvements.

Minimum/Preferred Qualifications
Degree: College Degree (Bachelors Level).
The minimum number of years of job related experience required by this job is: 8 years.

List any specialized training or unique knowledge/skills/abilities required:

  • Bachelor’s degree in Business Management or technical field is preferred.
  • Master’s degree is preferred.
  • Lubricants business experience is preferred.
  • Ability to complete business analysis and financial reporting.
  • 2 years of progressing technology experience preferred.
  • Prior experience with research of new technology and implementing systems with the new technology, preferred.
  • Strong interest in new technology and trends with the ability to relate concepts to practical applications.
  • Power BI/DAX required; Python or R experience preferred.

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